Privacy Policy

Last Updated: June 2026

Introduction

The Mayfield Trust is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, apply for a role, volunteer with us, make a donation, or engage with our services.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

The Mayfield Trust

Registered Charity Number: 1002398

Address: Mayfield House, West Royd Close, Halifax, West Yorkshire, England, HX1 3BE

Telephone: 01422 322552

Email: info@mayfield-trust.org.uk

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

What Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

  • Name

  • Address

  • Telephone number

  • Email address

  • Date of birth

  • Employment history and qualifications

  • Volunteer application information

Recruitment Information

If you apply for a role with us, we may collect:

  • CVs and application forms

  • Employment history

  • Qualifications

  • References

  • DBS information where applicable

  • Right to work documentation

Website Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookie information

Donation Information

Where donations are made, we may collect:

  • Contact details

  • Gift Aid information

  • Donation history

  • Payment information (processed securely by third-party payment providers)

We do not store credit or debit card details.

How We Use Your Information

We use personal information to:

  • Respond to enquiries

  • Deliver our services

  • Process job and volunteer applications

  • Manage donations and fundraising activities

  • Send newsletters and updates where consent has been provided

  • Improve our website and services

  • Meet our legal and regulatory obligations

  • Safeguard the people we support

Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Consent

  • Contract

  • Legal obligation

  • Legitimate interests

  • Vital interests

Where we process special category information, such as health-related information, we do so in accordance with UK GDPR and relevant safeguarding and social care legislation.

Sharing Your Information

We will never sell your personal information.

We may share information with:

  • Regulatory bodies

  • Professional advisers

  • IT and website providers

  • Recruitment and DBS providers

  • Payment processing providers

  • Government agencies where required by law

All third-party providers are required to keep your information secure and process it lawfully.

Microsoft Forms and Online Surveys

We may use Microsoft Forms and other trusted third-party platforms to collect feedback, surveys and enquiries.

Information submitted through these systems is processed securely and only used for the purpose stated at the time of collection.

How Long We Keep Information

We only retain personal information for as long as necessary to fulfil the purpose for which it was collected or to meet legal requirements.

Retention periods vary depending on the type of information and applicable regulations.

Cookies

Our website uses cookies to help improve your browsing experience.

Cookies may be used to:

  • Ensure the website functions correctly

  • Understand how visitors use our website

  • Improve website performance

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites and encourage you to read their privacy policies.

Complaints

If you are unhappy with how we have handled your personal information, please contact us first so that we can try to resolve your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO):

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Website: ico.org.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and take effect immediately upon publication.